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Shipping & Return

Where does Groovy Magnets deliver and how long will it take before I receive my order?

Your order will be activated as soon as we have received your payment. Items in stock will be packed within 1 to 2 days for shipment from Antwerp, Belgium. Your tracking code will be emailed.
(tracing: http://track.bpost.be/etr/light/showSearchPage.do?oss_language=EN)

Bpost is committed to delivery after:

Australia 7 days
Austria 3 days
Belgium 1 day
Brazil 5 days
Bulgaria 7 days
Canada 5 days
Costa Rica 4 days
Czech Republic 4 days
Denmark 3 days
Finland 5 days
France 3 days
Germany 3 days
Greece 3 days
Hong Kong 6 days
Hungary 4 days
Iceland 7 days
India 5 days
Ireland 6 days
Italy 3 days
Japan 8 days
Latvia 5 days
Luxembourg 2 days
The Netherlands 2 days
New Caledonia 7 days
New Zealand 7 days
Norway 5 days
Poland 5 days
Portugal 4 days
Réunion 5 days
Romania 4 days
Russia 7 days
Singapore 5 days
Slovakia 4 days
Slovenia 3 days
Spain 6 days
South-Africa 5 days
South-Korea 6 days
Sweden 4 days
Switzerland 5 days
Turkey 7 days
Ukraine 6 days
United Kingdom 3 days
United States of America 4 days
Uruguay 5 days
Venezuela 6 days

Return

If your parcel doesn't please you, inform us by email about the return of your order. The items must be returned within 14 days after receiving the parcel. All returned goods must be returned unused, undamaged and in the original packaging to: Groovy Magnets, Van Lissumstraat 97b, 2100 Deurne, Belgium.

Outlet products or promotional products can not be returned or exchanged.

The buyer is responsible for the direct cost of returning the goods. Include a note with your name, address and your bank account. Mazout Graphics bvba will refund the returned goods within 14 days from the receipt of the returned good.

If you have any doubt about your purchase, you can contact us for advice or order a sample.