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Shipping & Return

Where does Groovy Magnets deliver and how long will it take before I receive my order?

Your order will be activated as soon as we have received your payment. Items in stock will be packed within 1 to 2 days for shipment from Antwerp, Belgium. Your tracking code will be emailed.
(tracing: http://track.bpost.be/etr/light/showSearchPage.do?oss_language=EN)

Bpost is committed to delivery after:

Belgium 1-2 working days

The Netherlands
Luxemburg

2-3 working days

Austria
Czech Republic
Denmark
Germany
Finland
France
Greece
Hongary
Ireland
Italy
Latvia
Norway
Poland
Portugal
Romania
Slovenia
Slowakia
Spain
Sweden
Switserland
Ukrain
United Kingdom
United States

3-6 working days

Australia
Brazil
Bulgaria
Canada
Costa - Rica
Hongkong
Iceland
India
Japan
New-Caledonia
New-Zeeland
Russia
Singapore
South Africa
South Korea
Uruguay
Venezuela

7-15 working days

Return

If your parcel doesn't please you, inform us by email about the return of your order. The items must be returned within 14 days after receiving the parcel. All returned goods must be returned unused, undamaged and in the original packaging to: Groovy Magnets, Van Lissumstraat 97b, 2100 Deurne, Belgium.

Outlet products or promotional products can not be returned or exchanged.

The buyer is responsible for the direct cost of returning the goods. Include a note with your name, address and your bank account. Mazout Graphics bvba will refund the returned goods within 14 days from the receipt of the returned good.

If you have any doubt about your purchase, you can contact us for advice or order a sample.

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