Shipping & Return

Where does Groovy Magnets deliver and how long will it take before I receive my order?

Your order will be activated as soon as we have received your payment. Items in stock will be packed within 1 to 2 days for shipment from Antwerp, Belgium. Your tracking code will be emailed.
(tracing: http://track.bpost.be/etr/light/showSearchPage.do?oss_language=EN)

*Due to the large rush of the holiday season and the ongoing Covid-19 safety measures, some parcels may take longer to arrive than normal.

Bpost is committed to delivery after*

Belgium	1-2 working days
The Netherlands Luxemburg	2-3 working days
Austria Czech Republic Denmark Germany Finland France Greece Hongary Ireland Italy Latvia Norway Poland Portugal Romania Slovenia Slowakia Spain Sweden Switserland Ukrain United Kingdom United States	3-6 working days
Australia Brazil Bulgaria Canada Costa - Rica Hongkong Iceland India Japan New-Caledonia New-Zeeland Russia Singapore South Africa South Korea Uruguay Venezuela	7-15 working days

Return

If your parcel doesn't please you, inform us by email about the return of your order. The items must be returned within 14 days after receiving the parcel. All returned goods must be returned unused, undamaged and in the original packaging to: Groovy Magnets, Van Lissumstraat 97b, 2100 Deurne, Belgium.

Outlet products or promotional products can not be returned or exchanged.

The buyer is responsible for the direct cost of returning the goods. Include a note with your name, address and your bank account. Mazout Graphics bvba will refund the returned goods within 14 days from the receipt of the returned good.

If you have any doubt about your purchase, you can contact us for advice or order a sample.